Don't bother contacting them for a replacement because any pictures sent will be reviewed and determined that it was used over 500 degrees. I havent done this nor used in the oven, but that is their standard come back. ("Our cookware safety experts can confirm from the images provided that the pan was overheated to above 500ºF. Keep in mind, the non-stick, non-toxic coating applied during the production process is extremely durable, but is not designed to exceed 500ºF in the oven, or prolonged use at high temperature on the cooktop. I am sorry but we can not process a replacement based on the conclusion above."
Good pan, but doesnt last.